Returns & Exchanges
At GreekMarket, we take pride in the quality of our authentic Mediterranean products and want you to be completely satisfied with your purchase. If your order arrives damaged or contains incorrect items, we offer a straightforward return and replacement process to ensure your pantry stays stocked with the best of Greece.
Return Process
- 1.Inspect Your Delivery
Upon arrival, please check your package for any signs of damage or missing items, especially for perishable goods and glass containers.
- 2.Contact Support
Email our customer service team within 48 hours of delivery with your order number and clear photographs of any damaged or incorrect products.
- 3.Verification Process
Our quality control team will review your claim within 2 business days to approve a refund or a complimentary replacement shipment.
- 4.Receive Refund or Credit
Once approved, a refund will be issued to your original payment method or a store credit will be applied to your GreekMarket account for future use.